Banyan Group

Biometric devices, spreadsheets and localized platforms operating independently across properties.

Workforce data distributed across disconnected systems with no unified view.

No audit trails, SLA tracking or escalation mechanisms.

Property-based, non-desk associates had no mobile access to HR.

Biometric devices and spreadsheets retired, with real-time group-level visibility of 15,000+ associates.

Ensuring a resort associate in Bali has the same HR access as a corporate employee in Singapore.

256 of 360 workflows completed with an average 11.2-day turnaround, with SLA tracking and audit trails.

Recruitment, onboarding, performance, learning and recognition in one connected journey.

15,000+ associates unified, with 100% of manual processes eliminated.

Front-of-house and corporate associates now interact with the same HR standard.

Recognitions and cumulative points shared group-wide, with 7,300+ social network interactions.

Through full digital workflows, with real-time leadership dashboards.

bgX framed as the associate-facing expression of the group's hospitality ethos.

SLA tracking, audit trails and configurable workflows balancing control and local adaptability.

Validated by a 53% mobile login rate reaching property-based associates.

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