Security Bank Corporation (SBC), one of the leading banks in the Philippines, has redefined its employee experience for nearly 9,000 "Security Bankers" through Darwinbox. Aligned with their Employee Value Proposition (EVP), "You Matter," the partnership has created an HR transformation that prioritizes simplicity, efficiency, and empowerment.
A Vision of "You Matter"
SBC’s EVP emphasizes six pillars: Enablement, Listening, Care, Flexibility, Rewards and Recognition, and Purpose. This commitment to employees drives the bank’s mission to enrich lives and build sustainable communities. To make this vision a reality, the bank needed a robust Human Capital Management (HCM) platform that simplifies processes, integrates systems, and ensures mobile-first accessibility. Enter Darwinbox.
The HeRO Platform
Internally branded as “HeRO” (short for Human Resource Online), Darwinbox has become a key enabler of SBC’s employee-first approach. With over 99% adoption, the platform has centralized HR processes, providing seamless access to tools for attendance, learning, performance, talent acquisition, and employee referrals. Employees can easily access HR services on the go, whether commuting, working remotely, or even relaxing on a beach.
Creating Waves—Measurable Results
The transformation has delivered tangible outcomes, and continues to create impact across the employee lifecycle. Just to enumerate a few of them:
99% adoption: Employees find the platform intuitive and user-friendly.
67% increase in HR operations efficiency: Achieved in the first year, this has far exceeded the team’s initial estimate of 30%.
90% process automation: Streamlining tasks across the employee lifecycle.
30% faster records and reports generation and 75% faster performance administration and calibration.
Better talent outcomes and optimal goal-setting for organizational alignment.
100% compliance with organizational policies and regulatory requirements.
Empowering Security Bankers
With Darwinbox, HR tasks have become a breeze for managers and employees alike. Self-service options on the mobile app save time and enable staff to focus on delivering exceptional customer experiences. Features like automated letters, seamless approvals, and a responsive chatbot have transformed HR from a transactional burden into an empowering tool.
A Future of Possibilities
SBC has embraced role-based hybrid work, uncommon in local banking, with Darwinbox’s reliable support. By nurturing its employees, the bank fosters a culture of growth, innovation, and customer-centricity.
The partnership with Darwinbox is more than a tech solution—it’s a testament to Security Bank’s commitment to its people, ensuring that "You Matter" isn’t just a slogan but a lived experience. Watch the video to hear President & CEO, Sanjiv Vohra, EVP & Chief People Office, Nerissa Berba, and Head of HCM Transformation, Odette Tabobo talk about the impact they are creating at Security Bank with Darwinbox.
