Abu Dhabi Capital Group (ADCG) is a diversified investment group headquartered in Abu Dhabi, operating across multiple sectors and entities.
The Challenge
Before Darwinbox, ADCG's HR activity spanned employee data, attendance, recruitment, expenses, and engagement across a growing multi-entity group.
- Inconsistent processes across entities.
No common HR standard across a group spanning multiple sectors, making consistent governance harder as the workforce grew. - No single source of workforce truth.
Employee information was not held in one authoritative record, limiting leadership visibility into people operations. - High dependency on HR for everyday requests.
Employees and managers routed routine requests and approvals through HR, tying capacity to transactional work. - Manual approvals and routine transactions.
Attendance and expense processes lacked structured, automated routing and transparency on request status. - Fragmented hiring and engagement journeys.
Candidates, new hires, and employees lacked structured journeys and continuous, organization-wide feedback channels.
Why Darwinbox
ADCG partnered with Darwinbox to run one set of processes, one employee record, and one mobile-first experience across the group.
- Single source of workforce truth.
Employee records, workforce information, and organization structures for 1,000+ employees managed on one platform. - Automated time and attendance.
Attendance runs through automated workflows, policy-driven validations, and manager approvals with real-time visibility. - Structured approvals and digital expenses.
Standard workflows automate requests and approvals, while expense claims route, approve, and track digitally. - Connected hiring and onboarding.
HR manages hiring pipelines digitally, and new employees follow a structured onboarding journey from day one. - Continuous engagement and employee support.
Vibe opens continuous feedback channels, and a central helpdesk gives employees one route to HR support.
At ADCG, modernization is not just about technology; it is about creating better experiences for our people and enabling smarter ways of working. As part of this journey, Darwinbox has helped us accelerate our digital transformation by simplifying HR processes, empowering employees through self-service, and providing data-driven insights that support informed decision-making. Its platform has played a key role in helping us build a scalable, future-ready People function that is aligned with ADCG's growth ambitions.
The Impact
- 1,008 employees on one unified platform.
Core HR, time, workflows, expenses, hiring, onboarding, and engagement now run on a single system. - 93% self-service enablement.
Employees and managers handle routine HR requests, approvals, and services without routing them through HR. - 16,331 platform logins YTD.
Employees return to the platform regularly for leave, queries, and everyday HR services. - 2,533 leave requests processed digitally YTD.
Handled through automated workflows, policy-driven validations, and manager approvals. - 92% of helpdesk queries resolved YTD.
366 employee queries raised through one central route to HR support, with transparent service delivery. - 929 reports generated for workforce insight.
Leadership plans and governs from workforce data held in one record. - Faster, more transparent reimbursements.
Expense claims move through automated routing and approvals with clearer governance and compliance.