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It could not integrate with the independent Leave, Attendance and Performance Management solutions around it.

No way to reach the 70% of employees who work out in the field most of the time.

Employees carried the hassle of interfacing with each one separately.

Everyday transactions were harder than they needed to be.

HR services were not available to employees wherever they happened to be working.

No system-generated reporting for HR or the business to work from.

What was the technology partner's experience handling other insurance companies?

Could it enable 100% employee self-service on the palm?

How flexible and self-serviceable are the configurations on the system?

What are the integration possibilities with other subsystems?

Could it stop employees navigating different websites and systems, and put everything in one place?

Could it free HR from updating data across several systems and let everyone create system-generated reports?

How agile would the implementation timeline be?

A phased implementation prioritizing the modules most beneficial to frontline people, not just the corporate office.

HR representation from all zones, with two-day training and an active role performing UAT.

IT was a cohesive part of the project throughout, with timely reviews, governance calls and course corrections.

Testing Owners appointed for every module to make the UAT process as error-free as possible.

A full hire-to-retire lifecycle live inside a quarter.

Every self-service action runs on mobile, putting the power of HR on the palm.

Helped by every other application being accessible through one Darwinbox app, 'myHR'.

Attendance, leaves and similar daily actions take two clicks.

Core employee data and every stage of the lifecycle enabled on one platform.

Critical employee data protected to the standard a highly governed, regulated industry demands.

Configurable reporting on the system supports better analysis and decision-making.

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