How BPI Is Transforming Work for 22,000+ Employees — From Legacy to a Future Built on People

December 012 MIN READ

BPI_case_study_thumbnail

When an institution has stood for 174 years, it carries more than history — it carries responsibility. 

The Bank of the Philippine Islands (BPI) is the Philippines’ oldest bank, a cornerstone of financial progress in Southeast Asia, and a trusted partner to millions of Filipinos. But even legacy institutions must evolve, and BPI has always embraced change with clarity and purpose. 

Today, that commitment to progress begins where it matters most: with its people

Digital transformation that starts from within 

BPI is home to over 22,000 Unibankers, each playing a unique role in serving customers across the country. As digital expectations rise and customer needs evolve, the bank recognized that empowering its workforce was essential to sustaining excellence. 

Their commitment was simple but bold: 
Make HR accessible, intuitive, and truly mobile — for every employee, everywhere. 

In BPI’s new video feature, leaders, managers, and frontline employees share how this shift is reshaping their work lives. From performance visibility and smoother approvals to learning on the go and independent self-service, modern HR is no longer a backend function. It’s becoming a daily enabler. 

Technology meets humanity 

What makes BPI’s story remarkable is how technology is used in moments that matter. 
One example stands out: 
When a typhoon hit, the bank leveraged mobile workflows to check on the safety of thousands of employees in real time — a simple but powerful reminder that digital tools can be deeply human. 

It’s these everyday experiences, large and small, that illustrate what transformation truly means: not automation for its own sake, but care delivered faster, clarity delivered sooner, and support delivered everywhere

A future-ready workforce for a future-ready Philippines 

As BPI continues modernizing its systems, its people remain at the center of the journey. By giving employees independence, managers visibility, and leaders real-time insight, the bank is strengthening the very foundation of its service. 

Because when employees grow, customers thrive — and the nation moves forward. 

👉 Watch the full story and see how BPI is building a better Philippines — one family, one community at a time. 

 

Darwinbox is a cloud-based end-to-end HR software that helps organizations engage and nurture their most important asset- human capital, across its entire life-cycle from hire to retire (recruitment, on-boarding, leaves, attendance, payroll, employee engagement, rewards and recognition, talent management, learning management, people analytics and separation) on one HR platform....

New call-to-action